Terms and Conditions
Last Updated: 05/02/2026
Welcome to Verifimed (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website https://verifimed.com/ and our services, including medical billing, revenue cycle management (RCM), credentialing, coding, and related healthcare administrative services.
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
1. Use of Website
You agree to use our website only for lawful purposes. You must not:
Use the website in any way that violates applicable federal, state, or local laws.
Attempt to gain unauthorized access to our systems, servers, or networks.
Interfere with or disrupt website functionality.
Transmit malicious code, viruses, or harmful data.
Use automated systems (bots, scrapers) to extract data without permission.
We reserve the right to restrict or terminate access to our website if misuse is detected.
2. Services Overview
Verifimed provides healthcare administrative services including but not limited to:
Medical Billing & Coding
Revenue Cycle Management (RCM)
Provider Credentialing
Claims Submission & Follow-Up
Payment Posting & Denial Management
Insurance Verification
Specific service details, pricing, and obligations are outlined in individual client agreements or service contracts.
3. Client Responsibilities
Clients agree to:
Provide accurate and complete information required to perform services.
Ensure compliance with applicable healthcare regulations including HIPAA and CMS rules.
Maintain valid licenses and credentials for all providers.
Respond promptly to documentation or clarification requests.
Maintain secure access to Electronic Health Record (EHR) systems if required.
Verifimed is not responsible for delays, claim denials, or payment issues resulting from incomplete, inaccurate, or delayed information provided by the client.
4. Fees and Payment Terms
Service fees are defined in the executed service agreement and may include:
A percentage of monthly collections (starting as low as 2.99%)
Flat service fees
Credentialing fees
Setup or onboarding fees (if applicable)
Payment terms:
Invoices must be paid according to the timeline defined in the service agreement.
Late payments may incur additional fees.
Failure to pay invoices may result in suspension of services.
Fees are non-refundable unless otherwise stated in writing.
5. HIPAA Compliance and Confidentiality
Verifimed operates in compliance with applicable healthcare privacy and security laws including the Health Insurance Portability and Accountability Act (HIPAA).
We:
Implement administrative, technical, and physical safeguards.
Sign Business Associate Agreements (BAA) where required.
Protect Protected Health Information (PHI) according to legal standards.
Clients are responsible for ensuring that appropriate patient consent and authorization have been obtained where required.
6. Intellectual Property
All content on this website including text, graphics, branding, logos, and design is the intellectual property of Verifimed and is protected by applicable copyright and trademark laws.
You may not:
Reproduce or distribute website content without permission.
Modify or republish website materials.
Use Verifimed branding without written authorization.
7. Limitation of Liability
To the maximum extent permitted by law:
Verifimed shall not be liable for indirect, incidental, or consequential damages.
We do not guarantee specific reimbursement amounts or claim processing timelines.
We are not responsible for payer policy changes, insurance denials, or regulatory changes beyond our control.
Our total liability shall not exceed the amount paid by the client for services during the previous three (3) months.
8. No Guarantee of Results
While Verifimed strives to maximize claim acceptance and optimize healthcare revenue cycles, we do not guarantee:
100% claim approval
Specific increases in revenue
Specific reimbursement timelines
Healthcare reimbursements depend on payer rules, patient eligibility, documentation accuracy, and regulatory compliance.
9. Termination
Either party may terminate services according to the terms of the signed service agreement.
Upon termination:
Outstanding invoices remain payable.
Access to client systems will be discontinued.
Client data will be returned or securely destroyed as required by law.
10. Third-Party Services
Verifimed may use trusted third-party vendors such as software providers, hosting services, clearinghouses, or analytics platforms.
We are not responsible for the policies, actions, or practices of independent third-party providers.
11. Website Disclaimer
Information on our website is provided for informational purposes only and does not constitute medical, financial, or legal advice.
Healthcare providers should consult qualified professionals for guidance related to their practice.
12. Indemnification
You agree to indemnify and hold harmless Verifimed, its employees, affiliates, and contractors from any claims, damages, or liabilities arising from:
Misuse of our services
Inaccurate information provided by you
Violation of applicable laws or regulations
13. Data Security
We implement reasonable security measures to protect data and system access.
However:
No online transmission method is 100% secure.
Absolute security cannot be guaranteed.
Clients are responsible for maintaining secure login credentials.
Phone numbers collected for SMS communication are securely stored and used only for the purposes described in our Privacy Policy.
14. Governing Law
These Terms shall be governed and interpreted under the laws of the State of Texas, without regard to conflict of law principles.
Any legal disputes shall be resolved in the appropriate courts located in Texas.
15. Modifications to Terms
We reserve the right to update or modify these Terms at any time.
Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services constitutes acceptance of the updated Terms.
16. SMS Communications
By providing your phone number through our website forms and opting in to receive SMS communications, you consent to receive text messages from Verifimed related to service notifications, appointment reminders, customer support, and other business-related communications.
SMS message frequency may vary depending on the interaction.
Message and data rates may apply according to your mobile carrier.
You may opt out of receiving SMS messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly at (210) 860-9643.
The phone numbers collected through the SMS consent process will not be shared with third parties or affiliates for marketing purposes under any circumstances.
17. Contact Information
If you have questions regarding these Terms and Conditions, please contact us:
Verifimed
📍 12806 Osage Mesa
San Antonio, TX 78216-8028
📧 Email: info@verifimed.com
📞 Phone: (210) 860-9643